FSE Campus Venlo
Influencing and Negotiation Skills
Full course description
This course is aimed at developing analytic and communication skills that are necessary for successful negotiations. Students will learn different negotiation styles and models, and will use these to develop skills across three stages of negotiation: preparation, negotiation, and evaluation. The course will encourage students to approach conflicts and disagreements as possible win-win rather than zero-sum scenarios, and students will learn specific techniques in pursuit of this goal. For instance, students will develop skills to best prepare for negotiations, facilitate negotiation processes, bargain with difficult partners, and manage cross-cultural elements of conflicts.
Course objectives
- To develop effective negotiation skills to achieve integrative, ‘win-win’ outcomes
- To identify negotiation strategies and learn how and when to apply them
- To navigate diverse and challenging personalities, communication styles, and differences in bargaining power
Recommended reading
- Fisher, Roger, William Ury and Bruce Patton. 2012 (1999). Getting to Yes: Negotiating Agreement Without Giving In. Random House Business.
- Diamond, Stuart. 2018 Getting More: How You Can Negotiate to Succeed in Work and Life. Currency.
- Voss, Chris and Tahl Raz. 2016. Never Split the Difference: Negotiating as If Your Life Depends on It. Harperbusiness.
VSK2011
Period 4
27 Jan 2025
28 Mar 2025
ECTS credits:
2.5Coordinator:
- M.T. Kiefer
Teaching methods:
SkillsAssessment methods:
Attendance, Final paper, Oral exam